Our Experienced Management Team

Our ratio of staff members to clients is one of the highest in the business, and our management team the most experienced. We have a genuine commitment to staff education and training. We encourage our staff to pursue an active professional education and training program and to earn the appropriate designations from the national pension industry associations. We start by seeking qualified and experience staff, and we continue to develop their skills through a variety of training and education programs.

Stephen L. Dobrow, ERPA, APA, CPC

President, Primark Benefits

A San Francisco native, Stephen entered the Retirement field in 1976, gained executive experience in Silicon Valley, and returned to Primark Benefits in 1990 to lead its management team. His expertise is in converting tax dollars into employee benefits, which are otherwise unaffordable.

Stephen holds a degree in Management from Golden Gate University in San Francisco. He also holds a degree in accounting. He formerly served as a chapter officer for the National Institute of Pension Administrators in which he has achieved the designation of Accredited Pension Administrator. Stephen holds the designations of Qualified 401(k) Administrator, Qualified Pension Administrator, and Certified Pension Consultant, as issued by the American Society of Pension Professionals and Actuaries. He is past President of ASPPA.

Professional Affiliations include:

  • American Society of Pension Professionals & Actuaries (ASPPA)
  • Western Pension & Benefits Conference
  • National Institute of Pension Administrators (NIPA)
  • Past Chairman, ASPPA Political Action Committee

Michelle Zhang, CPC, QPA, ERPA

Director, Daily Valuations

Michelle manages Primark Benefits’ open-architecture recordkeeping platform. She works closely with custodian partners, financial advisors, plan sponsors and participants—providing accurate, timely information to both plan administrators and participants.

Michelle joined Primark Benefits in 2009. Prior to that, she was Director of Operations at BenefitStreet (currently Verisight), overseeing 1500 retirement plans and $2 Billion in assets. Michelle has more than 15 years’ experience in management, consulting and administration of employee benefit plans. She has extensive hands-on experience with defined contribution and defined benefit plans and broad knowledge of financial markets, public accounting and taxation.

Michelle is a graduate of the University of California at Berkeley Haas School of Business. She is an Enrolled Retirement Plan Agent, a member of the American Society of Pension Professionals & Actuaries and holds Certified Pension Consultant and Qualified Pension Administrator designations.